Sony WH-CH720NL Wireless Headphones: A Detailed Review » Felix' Review

Sony WH-CH720NL Wireless Headphones: A Detailed Review

With a rating of 4.4 out of 5 and over 393 reviews, these headphones have garnered attention in the market. In this product review, we will delve into the details of these headphones and provide an honest assessment based on customer feedback.

I recently purchased the Sony WH-CH720NL headphones and have been using them for a few weeks now. The first thing that caught my attention was the sleek and lightweight design. They are comfortable to wear for extended periods, making them suitable for long listening sessions.

In terms of sound quality, I was initially disappointed. The sound lacked depth and bass, giving it a shallow feel. However, after using the headphones for about 10 hours and adjusting the EQ settings through the Sony | Headphones Connect app, I noticed a significant improvement. The sound became more balanced, and I could enjoy a wide range of genres with clarity.

One aspect that impressed me was the exceptional battery life. With up to 35 hours of playback time, I rarely had to worry about recharging them. Additionally, the quick charge feature allowed me to top up the battery quickly before heading out.

The noise cancellation feature of these headphones is commendable. It effectively reduces low-frequency noises, making it ideal for canceling out background noise during travel or in noisy environments. However, it may not be as effective in blocking out conversations or loud banging sounds.

Sony WH-CH720NL: High-Quality Sound and Customization Options

Sony WH-CH720NL


The Sony WH-CH720NL headphones excel at delivering high-quality sound. Thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), these headphones produce natural vocals, crystal clear sound, and balanced tuning. This means that you can enjoy your favorite music exactly as the artists intended. Additionally, the Sony | Headphones Connect app allows you to tailor the sound to your personal preference using EQ settings. Whether you prefer a bass-heavy sound or a more balanced audio profile, these headphones offer customization options to suit your taste.

Sony WH-CH720NL: Comfortable Design for Extended Listening

Sony WH-CH720NL


A notable feature of the Sony WH-CH720NL headphones lies in their comfortable design. With a lightweight and ergonomic construction, these headphones are designed to be worn for long periods without causing discomfort. The 35-hour battery life ensures that you can enjoy your music, podcasts, or calls without worrying about running out of power. Whether you’re on a long commute or working from home, these wireless headphones will stay comfortable on your ears throughout the day. Plus, with noise-canceling technology, you can immerse yourself in your audio without any distractions.

Sony WH-CH720NL: Convenient Connectivity and Control Options

Sony WH-CH720NL


Convenient connectivity and control options are offered by the Sony WH-CH720NL headphones. With Multipoint Connection, you can easily switch between devices, making it seamless to connect to your smartphone, tablet, or computer. The headphones also feature easy button operation, allowing you to control your music playback, volume, and calls with ease. Additionally, these headphones can be controlled with your voice, making it even more convenient to use them on the go. With features like Swift Pair and Fast Pair, connecting these headphones to your devices is quick and hassle-free.

Clear Calls and Enhanced Voice Pickup

Sony WH-CH720NL


The Sony WH-CH720NL headphones are an excellent choice for frequent phone calls or virtual meetings. These headphones are equipped with Precise Voice Pickup Technology, Wind Noise Reduction Structure, and beamforming microphones to ensure that your voice comes through clearly and without any distortion. Whether you’re in a noisy environment or experiencing windy conditions, these headphones will help you have better conversations and clearer calls. Stay connected and communicate effectively with the Sony WH-CH720NL headphones.

Sony WH-CH720NL: Mixed Customer Reviews

Sony WH-CH720NL


Taking customer reviews into account is vital when making a purchasing decision. While some customers have expressed dissatisfaction with the Sony WH-CH720NL headphones, citing issues with sound quality and packaging, others have been quite happy with their purchase. One customer praised the headphones for their sleek design, good sound quality, long battery life, and comfortable fit. Another customer mentioned that these headphones are a good option for those who are looking for budget-friendly noise-canceling headphones. Ultimately, it’s essential to weigh both positive and negative reviews to make an informed decision based on your personal preferences and needs.

Sony WH-CH720NL: Conclusion


To summarize, the Sony WH-CH720NL headphones provide high-quality sound, customizable options, a comfortable design, convenient connectivity, and clear call capabilities. While there have been mixed customer reviews, it’s important to consider your own preferences and priorities when deciding whether these headphones are the right choice for you. Whether you prioritize sound quality, comfort, or convenience, the Sony WH-CH720NL headphones have features that cater to different needs.


  • The Sony WH-CH720NL headphones have a high-quality sound thanks to the Integrated Processor V1 and Digital Sound Enhancement Engine (DSEE), delivering natural vocals and crystal clear sound.
  • These headphones offer a comfortable fit with a lightweight and ergonomic construction, making them suitable for long periods of listening.
  • The WH-CH720NL headphones have Multipoint Connection, easy button operation, and voice control, making them convenient and user-friendly.


  • Some users have reported that the sound quality is not satisfying, lacking punch and bass, especially considering the price of the headphones.
  • There have been complaints about the packaging and condition of the headphones upon arrival, with some customers receiving products without proper packaging or with marks and white patches on the ear covers.
  • The Sony app for these headphones is described as clunky, although it offers customization options such as EQ settings and the ability to connect to multiple devices.


In conclusion, the Sony WH-CH720NL Wireless Bluetooth Headphones offer a decent audio experience with their integrated processor and EQ settings. They provide a comfortable fit, long battery life, and effective noise cancellation. While the sound quality may require some tweaking, overall, these headphones offer good value for the price.

However, it is important to note that individual experiences may vary. Some customers have expressed dissatisfaction with the sound quality and packaging. It is advisable to consider these factors before making a purchase decision.

Questions & Answers:

Question: Are these headphones suitable for listening to different music genres?

Answer: Yes, the Sony WH-CH720NL headphones provide balanced tuning and EQ settings that allow you to tailor the sound to your personal preference, making them suitable for various music genres.

Question: How is the battery life of these headphones?

Answer: The WH-CH720NL headphones have a battery life of up to 35 hours with noise cancelling turned on, making them ideal for long listening sessions. They also support quick charging for added convenience.

Question: How effective is the noise cancelling feature of these headphones?

Answer: The noise cancelling feature of the WH-CH720NL headphones is reported to be good at reducing low rumbling noises, such as those from household appliances or engines. However, it may not be as effective in cutting out conversations or loud noises like banging doors.

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